Shipping Restrictions
Where this store ships
HUSHGROVE ships within the United States only. Orders are not accepted for addresses outside the country, for minors, or for any destination where the sale or shipment of an adult product is prohibited.
State and local rules
States and cities regulate the sale, shipment or display of adult products in different ways, and those rules vary from place to place and shift over time. Which destinations this store may not serve, and the precise wording of any restriction that applies to them, have to be supplied by the operator before this store accepts live orders. Until that list is published here, orders for a destination we cannot lawfully ship to are cancelled and refunded in full rather than guessed at.
Age requirements at the destination
The minimum age to order is 18. Where a destination sets a higher minimum, that requirement applies to the order. The confirmation made at checkout covers the buyer and the person who takes the parcel, and sending something as a gift does not lower the age that applies.
Carrier rules
The carrier may ask for an adult signature, may refuse to hand a parcel to anyone who appears to be under 18, and may refuse a delivery to an address it cannot verify. Those decisions belong to the carrier and cannot be overridden from this store.
Addresses this store cannot serve
- Addresses outside the United States.
- Forwarding services and locker addresses where the recipient cannot be age-checked.
- Addresses where post is returned unclaimed more than once.
- Destinations on the restricted list once it is published here by the operator.
If an order falls outside these rules
The order is cancelled and any payment taken is refunded in full to the original method. Where a parcel has already been dispatched, we will ask for it to be returned rather than delivered. Nothing is shipped to a destination we cannot lawfully serve, even where the order has already been charged.
Contact
For anything on this page — an order, a specification, a return or a policy question — write to [email protected] or call +1 212 555 0142. Messages are taken in the order they land, Monday to Friday. The registered business name, postal address and any licence or tax numbers for this store must be supplied by the operator before this store accepts live orders.